Shipping & Delivery

At Wit and Wave, we are committed to delivering high-quality garden flags, outdoor banners, and home decor directly to your doorstep in a timely and reliable manner. Please review our shipping policy below for detailed information regarding order processing times, shipping options, and estimated delivery frames.

1. Order Processing Time (Handling Time)

To ensure the highest print quality and vibrant colors, each garden flag is carefully processed, inspected, and packaged before dispatch.

Handling Time: 1 – 3 business days (Monday to Friday).
Order Cut-off Time: 5:00 PM (EST - Eastern Standard Time). Orders placed after 5:00 PM EST will begin processing on the following business day.
Orders placed on weekends or official U.S. federal holidays will be processed on the next business day.

2. Shipping Transit Times & Rates (Continental U.S.)

Once your order leaves our fulfillment facility, transit times and costs vary based on the selected shipping method:

Shipping Method	Handling Time	Transit Time	Total Estimated Delivery Time	Cost
Standard Shipping	1 – 3 business days	3 – 7 business days	4 – 10 business days	$4.99 (Free on orders over $49.00)
Expedited Shipping	1 – 2 business days	2 – 4 business days	3 – 6 business days	$9.99

*Note: Deliveries to Alaska, Hawaii, Puerto Rico, and APO/FPO addresses may require an additional 3–5 business days depending on local postal carrier routes.

3. Order Tracking

Once your order is shipped, you will receive an automated shipping confirmation email containing your tracking number and a direct tracking link. Please allow 1-3 business days for the carrier system to update status updates after dispatch.

4. Shipping Carriers

We partner with top national shipping carriers to ensure safe delivery, including USPS (United States Postal Service), FedEx, and UPS. The specific carrier is chosen based on the weight, dimensions, and destination of your order.

5. Incorrect Addresses & Lost Packages

Address Revisions: Please verify your shipping address at checkout. If you need to modify your address, notify us at contact@witandwave.com within 12 hours of placing your order.
Delivered but Missing Items: If your tracking indicates "Delivered" but you have not received your package, please check around your residence and consult with family members or neighbors. If still not found, contact us immediately so we can assist with carrier claims.