Shipping & Delivery

Thank you for shopping with Wit & Wave! We are dedicated to bringing high-quality, beautifully designed garden flags and home decor right to your doorstep. 

Because our garden flags are custom-printed and made-to-order just for you, please review our shipping guidelines below to understand our production and delivery timelines.

1. Order Processing & Production Time

All products at Wit & Wave are made-to-order to ensure the highest quality. This means your flag is printed, quality-checked, and safely packed only after your order is placed.

Daily Cut-Off Time:

  • Orders placed before 12:00 PM (Noon) EST will begin processing the same business day.
  • Orders placed after 12:00 PM EST, or on weekends and holidays, will begin processing the following business day.

Standard Processing Time: 2 – 4 business days (Monday – Friday).

Peak Seasons & Holidays: During high-demand periods (such as Christmas, Thanksgiving, Spring/Summer gardening seasons, or Mother's Day), processing may take 4 – 7 business days.

*Note: Production time is completely separate from shipping time.*

2. Shipping Estimates & Delivery Times (United States)

We partner with reliable domestic carriers including USPS, DHL eCommerce, UPS, and FedEx to ensure your order arrives safely.

Once your package leaves our fulfillment facility, the estimated delivery windows are as follows:

Shipping Method Estimated Transit Time  Price
Standard Shipping (Orders $0.00 – $48.99) 3 – 7 business days $4.99
Free Standard Shipping (Orders $49.00 & up) 3 – 7 business days FREE
Express Shipping (All orders) 2 – 4 business days $8.99

Total Estimated Time to Delivery:

On average, you can expect to receive your beautiful garden flag within 5 – 11 business days from the date the order was successfully placed, calculated as:
Total Delivery Time = Processing Time + Transit Time

3. Order Tracking

As soon as your order ships, we will send a confirmation email containing your tracking number and a direct tracking link.

  • Please allow 24 – 48 hours for the carrier to update the tracking status in their system.
  • If your tracking status has not updated after 5 business days of receiving your shipping confirmation email, please reach out to us at contact@witandwave.com

4. Address Corrections & Order Cancellations

Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.

Modifications/Cancellations: Because we strive to process orders quickly to meet our cut-off times, you must email us at contact@witandwave.com within 12 hours of placing your order to request any changes or cancellations.

If your order was placed before the 12:00 PM EST cut-off and has already entered the printing/production stage, we cannot modify the shipping address, alter the flag design, or cancel the shipment.

5. Delays, Lost, or Damaged Packages

  • Carrier Delays: Occasionally, carrier delays can happen due to extreme weather, regional logistical backlogs, or holiday rushes. Wit & Wave is not legally responsible for these external delays, but we will always do our best to help you track down your package.
  • Damaged or Incorrect Items: If your garden flag arrives damaged, defective, or misprinted, please send a photo of the item along with your order number to contact@witandwave.com within 7 days of delivery. We will gladly send a free replacement.
  • Stolen/Missing Packages: If your tracking info shows "Delivered" but you cannot find your package, please check with neighbors, your building manager, or your local post office before contacting us. 

6. Frequently Asked Questions (FAQ)

Do you ship internationally?

=> Currently, Wit & Wave focuses exclusively on serving the United States market to ensure the fastest delivery times and highest service quality.

Will my multiple items ship together?

=> To get your items to you as fast as possible, orders containing multiple items or different product categories may occasionally be shipped in separate packages from our fulfillment centers. You will receive tracking numbers for each package.

Contact Us

If you have any further questions regarding your order shipment, please don't hesitate to reach out to our dedicated support team: